You've built past $5M. The product works. But growth is unpredictable, the pipeline depends on you personally, and every month feels like a bet. That's not a marketing problem. It's an operator problem.
You don't need more marketing activity. You need a self-optimized system managed effectively.
Most $5M–$25M founders arrive at the same place after trying agencies, managers, and consultants: activity went up, pipeline stayed unpredictable, revenue stayed attached to them.
There's no documented system that works without you in the loop. Every deal traces back to your relationships, your reputation, your direct involvement.
Spend, content, campaigns. None of it is tracked back to revenue. You can't tell what's working, what's wasting money, or what to cut.
You've hired for growth, sales, or marketing. Six months later, the results aren't there. The role itself didn't fix the operator problem underneath.
You're acquiring customers at rising cost while existing revenue atrophies. No RFM segmentation. No lifecycle automation. No repeat purchase system.
Goals exist but no one owns them with accountability. No weekly scoreboard. No if/then troubleshooting. Execution depends on effort, not structure.
The skills that built $5M (personal relationships, direct involvement, founder energy) are structurally incapable of scaling to $25M without a system.
What replaces it isn't more activity. It's a self-optimizing system with the right governance around it, built by someone who operates inside the business, not from the outside.
I don't deliver strategy decks or manage your existing team from the outside. I embed inside your business as the accountable growth operator. I build the system, install the governance, run the weekly scoreboard, and own the outcomes alongside your team.
Six quarterly goals: three for getting clients, three for serving them. Each goal has a single accountable owner. Goals are defined as systems and processes running at sufficient volume that the outcome would be unreasonable not to achieve.
What gets built: RACI decision map · Weekly scoreboard · 1:1 cadence with every outcome owner · Weekly team meeting structure · Progress log · If/then troubleshooting matrices.
Documented acquisition channels with known cost-per-lead by source. A full conversion path from lead to closed revenue: registration, behavior-based follow-up, A/B tested steps, upsell sequences, and closing triggers. Every step measured, tracked, and connected to revenue.
Customer segmentation by Recency, Frequency, and Monetary value. A next-best-action lifecycle for each segment. Core automated flows: welcome, second-order push, replenishment, win-back, and VIP. Measured weekly on repeat rate, average order value, and payback period.
We often start here. Improving retention exponentially increases the ROI of everything else. A 106% lift in repeat purchases in 90 days, with no additional ad spend. Documented results. Individual outcomes vary.
Not every business is the right fit. The criteria below determine whether this works. I'll tell you clearly in the first call if it doesn't.
When a company posts for Head of Growth or VP Sales, they're not advertising a vacancy. They're broadcasting that their growth system is broken and trying to solve an operator problem with a hiring solution.
A full-time CMO search takes 4–6 months and costs $200K+ annually, before ramp time, bad hire risk, and the single-person dependency you've just created. A fractional engagement reaches operational control in weeks.
Every result below is documented with timestamped data. Reference calls with Preston Stapley and Kent Martin are available on request.
Built a standardized acquisition and conversion system anchored by a 6-hour webinar. Rebuilt a 50+ partner promotional engine into a repeatable weekly cadence. A/B tested registration, email follow-up, and order form. Weekly performance became predictable enough to forecast the month from registration numbers alone, with a team of 3–4 people.
Reference calls: Preston Stapley and Kent Martin, available on request.
Replaced a manual Gmail inbox with a structured CRM and marketing workflow. Built a repeatable funnel for group coaching enrollment. Installed an automated live-evergreen webinar system that generated $500,000 in sales from cold traffic, freeing Michael to focus on his broader strategic work.
Built a 90-day RFM retention system: segmented customers by Recency, Frequency, and Monetary value. Installed welcome, second-order push, replenishment, win-back, and VIP automated flows. Measured weekly on repeat rate, average order value, and payback period. Revenue increased without any additional acquisition spend.
Built a structured 6-step buyer journey. Ran a customer value analysis to identify highest-ROI acquisition segments. Built a paid acquisition campaign for first purchase, then automated follow-up to trigger repeat promotions. Back-end engine generated an additional $578,425 in revenue. 26% total business growth.
Restored predictable organic performance using existing high-equity pages. Refreshed legacy content for modern search behavior. Selective page updates re-entered active buyer consideration without a full content rebuild, restoring sustained, measurable inbound performance at 46,015 file download clicks.
Agencies, consultants, and full-time CMOs all solve different problems. Here's how the options compare on the dimensions that matter most.
| Agencies / Consultants / Full-Time CMO | Daryl Urbanski, Fractional CMO | |
|---|---|---|
| What you get | Reports, recommendations, deliverables on a schedule | An embedded operator who owns outcomes alongside your team |
| Accountability | Deliverables completed on time, not results achieved | Revenue-tied outcomes. I measure what moves the needle |
| Time to control | Quarters before you see real traction | Weeks to operational control, system installed and running |
| Measurement | Vanity metrics: impressions, engagement, traffic | RFM, LTV, CPL, CPS, repeat purchase rate, weekly scoreboard |
| Marketing ↔ Ops | Marketing operates in a silo from revenue operations | Every system built around your operational math and P&L |
| Team risk | Solo hire, single point of failure, key person risk | Full team capability behind a single accountable front |
| Cost | $200K+ annually for full-time CMO; 4–6 months to hire | Fractional rate, market-anchored, operational in weeks |
| What outlasts it | Dependency on the person or agency relationship | A documented system your team can run and improve |
Four steps. Weeks, not quarters. The engagement ends when the system runs without me, not when I've delivered a document.
Two questions determine fit: What outcome would you fire someone for not hitting? And can we confidently deliver that outcome? If the answer to both is yes, we move forward. If not, I'll tell you plainly, and point you toward what would actually help.
A structured diagnostic of your existing acquisition and conversion path. What's working, what's leaking, what's missing entirely. The audit becomes the build plan, not a document you read once, but the blueprint we execute from directly.
Governance system installed in Week 1. Quarterly goals set with single accountable owners. Scoreboard running. Then the first build, typically the RFM retention engine, because improving repeat revenue exponentially increases the ROI of every acquisition dollar that follows. Weeks 2–4: audit complete, first system live, weekly cadence active.
Month 2 onward: lead generation system, conversion path optimization, A/B testing, and the weekly measurement loop running marketing and revenue together, not in silos. The scoreboard is public. Sprint commitments are declared. The engagement ends when the system runs without me. That is the goal, not dependency, but a documented growth engine your team can maintain, measure, and improve.
I've spent two decades building revenue systems for B2B and recurring revenue companies, not as a consultant handing over frameworks, but as the operator inside the business doing the build alongside the team.
The result that anchored my track record was Neurogym: $1.6M in front-end revenue in under 9 months, scaling to $7M+ over three years, with a team of three to four people. From there: $500K in automated sales for Michael Gerber, a 106% lift in repeat purchases for a confidential e-commerce client, and a paid traffic system for Eram Saeed that returned $212,484 on a $50,000 ad spend, with an additional $578,425 generated on the back end.
I'm the host of The Best Business Podcast, with 650+ interviews with entrepreneurs, operators, and growth leaders from Singapore, Australia, the US, UK, Canada, and across APAC. I host the Survive & Thrive Business Summit, with speakers from that same international community. And I'm the Amazon Bestselling Author of Ancient Secrets of Lead Generation.
My assessments are publicly available: TTI TriMetrix HD Talent Report and HEXACO Personality Assessment. I don't ask you to take my word for it. The data is there, and so are the reference calls.
If your growth is founder-dependent, your pipeline is unpredictable, and you're either actively hiring for a growth role or about to, this conversation is worth 15 minutes. It's not a pitch. It's a diagnostic.
Or download the CMO Kit, a free PDF covering the engagement model, growth system framework, and documented results across five client engagements.